Service

At your disposal, in person, around the clock.

Relying on our services means: Entering into a dependable partnership with a quality and service-oriented company. This includes all the stages of our business relationship and ranges from the planning, development and production of our solutions, through to installation, testing and commissioning to repair, maintenance and servicing.

Our well-qualified, experienced technicians provide fast, competent support both on the telephone and on site. We routinely exploit the full potential of remote maintenance. On request, your teams can be given basic training on the operation and maintenance of the systems by our Pintsch training personnel.

We would also be pleased to carry out regular maintenance and inspections on your behalf. In order to optimise the availability and service life of your systems, we carry out preventive, targeted maintenance, based on the evaluation of operating condition data.

We always hold a large number of components and assemblies in stock and can immediately supply spare parts should the need arise. This is how we guarantee smooth-running processes and permanent availability.

Our service staff are available to you around the clock and handle every service assignment with expertise and commitment.

  • Monitoring

    We monitor and analyse product performance and advise you on the optimization of availability and deployment.

  • Maintenance

    We competently maintain your Pintsch products according to standard requirements or the customer's own maintenance specifications.

  • System maintenance

    We ensure long-term availability as a general principle and develop tailor-made alternative solutions, even in the case of obsolescence.

  • Troubleshooting

    We provide help quickly and competently.

  • Spare parts

    We always hold sufficient Pintsch quality spare parts for your equipment and systems.

    For potential submissions / returns please us this form.

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Find your service contact here

Customer Service

Damian Schink

Maintenance

Hannelore Giez

Training

Katharina Neukäter